How We Handle Your Data

At ABC of NC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information. It applies to all individuals who access our website, www.abcofnc.org, and/or utilize our electronic health records management software. By accessing or using our website, you agree to the terms outlined in this policy. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. By using our services, you acknowledge that ABC of NC is not liable for any data breach that may occur when accessing our services, including our website.
Information We Collect

We only collect information that you voluntarily provide to us:

  • Contact Forms: When you reach out via our website, we collect your name (first and/or last), email address, phone number, mailing address, payment information (if applicable), and any message details you provide so we can respond to your inquiry.
  • Non-personal Information: When you visit ou website we may collect information that does not identify you such as; brwoser type, IP address, device information, usage data and analytics.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your user experience. You can manage or disable cookies through your browser settings.
  • ‍Donations: To process your generous gifts, we collect your name, contact info, and payment details.
  • Children's Privacy: We do not knowingly collect personal information from minors. If we become aware that such data have been collected, we will take appropriate steps to delete it promptly.
Third-Party Links

To keep your financial data secure, we use an embedded third-party donation platform.

  • ABC of NC does not store your credit card or bank account information on our servers.
  • All payment data is handled by our secure payment provider, who complies with industry-standard security regulations.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

How We Use Your Information

We use your informationstrictly for the following:

  • Responding to your questions or requests.
  • Provide, maintain, and improve our services.
  • Processing donations or payments and sending tax receipts.
  • Updating you on our mission and impact by sending updates, newslettersm or other communications (only if you’ve opted in).
  • Monitor and analyze usage trends .
  • Comply with legal obligations.
Sharing Your Data

We do not sell your personal information. We may share data with:

1. Service Providers and Partners – Such as payment processors, auditors, and technology providers who support our operations

2. Legal Authorities – If required to comply with applicable laws or legal processes

Your Choices

You can contact us at any time to:

1. Access and update your personal information

2. Request deletion of your personal information (excluding electronic health records, which are subject to legal and clinical retention requirements)

3. Opt out of receiving emails at any time

4. Disable cookies through your browser settings